Pricing Policy

General Pricing

All prices displayed for From the Cross products on our official website (fromthecrossus.com) are carefully determined to reflect the value, quality, and craftsmanship of our merchandise. Prices may vary due to factors including, but not limited to, market trends, production costs, and promotional activities.

Original and Regular Pricing

All “original” or “regular” prices displayed on our website represent a bona fide price at which the given From the Cross product was offered for sale to the public for a reasonably substantial period of time. However, certain items may not have been sold at those prices, as pricing adjustments are occasionally made to align with our promotional or business goals. Savings displayed on product pages from “original” or “regular” prices reflect these adjustments and may not necessarily represent the actual price at which the product was previously sold.

Promotional Pricing

Promotions, discounts, or sales offered on From the Cross products are time-limited and subject to specific terms and conditions disclosed at the time of the promotion. These prices are valid only during the stated promotional period and cannot be retroactively applied to previous purchases or extended beyond the promotion’s end date.

Price Matching Policy

At From the Cross, we maintain the integrity of our pricing strategy and therefore do not offer price matching of any kind. This includes price matching with:

• Other retailers or sellers, including third-party marketplaces.
• Prices from our website that were valid during a previous sale or promotional period.

Taxation

All prices displayed for products on From the Cross include applicable taxes. However, shipping fees and any customs duties or additional taxes for international orders are not included in the listed product prices and remain the responsibility of the customer. Any applicable shipping and customs costs will be calculated and displayed at checkout.

Error and Adjustment Policy

In the rare instance that an incorrect price is displayed on our website due to typographical, technical, or human error, From the Cross reserves the right to correct the error and cancel any orders placed at the incorrect price. In such cases, customers will be notified promptly and offered the opportunity to purchase the item at the corrected price.

Refunds and Exchanges Related to Pricing

Refunds or exchanges for purchased items will be based on the price paid at the time of purchase, excluding shipping fees and customs duties. Any promotions or discounts applied at the time of purchase will not be retroactively adjusted or refunded. Please also check the Refund Page for information on refunds and exchanges.

Updates to Pricing Policy

From the Cross reserves the right to update or modify this pricing policy at any time without prior notice. Any updates to the policy will be posted on our website and will take immediate effect.

If you have any questions regarding this pricing policy, please contact our customer service team at hello@fromthecrossus.com .